TERMS AND CONDITIONS

Terms and Conditions

Welcome to THE KERALA STORE. By accessing or using TheKeralaStore.com website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. Introduction

  • These Terms and Conditions govern your use of TheKeralaStore.com. By using this website, you accept these terms in full. If you disagree with any part of these terms, you must not use this website.

2. Eligibility

  • You must be at least 18 years of age to use this website. By using TheKeralaStore.com, you warrant that you are at least 18 years old and have the legal capacity to enter into a binding contract.

3. Products and Services

  • TheKeralaStore.com offers authentic Kerala products, including spices, flowers, special items, and beauty products. All products are subject to availability, and we reserve the right to discontinue any product at any time.

4. Pricing and Payment

  • All prices listed on TheKeralaStore.com are in INR (Indian Rupees) and include applicable taxes unless otherwise stated. We reserve the right to change prices without prior notice.
  • Payment must be made at the time of purchase using one of the accepted payment methods listed on our website.

5. Shipping and Delivery

  • We deliver products across India. Delivery times are estimated and may vary due to factors beyond our control.
  • Shipping costs are calculated based on your delivery location and will be displayed at checkout.

6. Returns and Refunds

  • If you are not satisfied with your purchase, you may return the product within 7 days of receipt for a refund or exchange. The product must be unused, in its original packaging, and accompanied by proof of purchase.
  • Certain items, such as perishable goods, cannot be returned. Please review our Return Policy for more details.

7. Intellectual Property

  • All content on TheKeralaStore.com, including text, graphics, logos, images, and software, is the property of TheKeralaStore.com or its content suppliers and is protected by international copyright laws.
  • You may not reproduce, distribute, or use any content from this website without our express written permission.

8. User Conduct

  • You agree to use TheKeralaStore.com for lawful purposes only. You must not use this website in a way that causes damage to the website or impairs the availability or accessibility of the website.

9. Privacy Policy

  • Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.

10. Limitation of Liability

  • TheKeralaStore.com is not liable for any direct, indirect, incidental, or consequential damages arising out of your use of this website or the purchase of any products from this website.

11. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of India and the state of Kerala. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Kerala.

12. Changes to Terms

  • We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the new terms.

13. Contact Information

  • If you have any questions or concerns about these Terms and Conditions, please contact us at:
    • Phone: (+91) 9633520051,  (+91) 9916676768
    • Branch Address: B 605, Jhanavi Capetown, Margondanahalli, Bengaluru, Karnataka 560105. India.
    • Email: thekeralastore@gmail.com